Connecting Brands with Real-World Customers
- Track the progression of every customer journey – prospect, acquisition, conversion, retention, and loyalty.
- Customize interactions based on customer preferences or real-time inputs of their behavior.
- Integrate with Sales Cloud and Service Cloud to create seamless customer experiences.
- Make relevant messaging possible using drag-and-drop segmentation tools
- Create engaging messages with customizable templates
- Automate email delivery schedules and eliminate the manual workload
- Run A/B tests to understand the performance
- Gain relevant marketing intelligence
- Drive community engagement and gauge brand sentiment
- Streamline social media publishing
- Monitor and optimize brand health
- Visualize customer activity at every touchpoint
- Instantly get involved in real-time conversations
- Ensure relevant messaging across all channels
